What are the office hours for A1 Visas?
A1 Visas office hours are Monday to Friday, 9:00 am to 9:00 pm EST.
Where is your office located?
We are at 362 5th Avenue, Suite 902, New York, NY 10001. Please visit the contact us page for directions to our office.
Do I need an appointment, or can I walk-in into your office to avail of your services?
You do not need to make an appointment to visit our office. However, you are encouraged to call us before you come to avoid any wait time.
How long does it take to process my visa or passport?
Travel Visa and eVisa processing times differ from country to country. Please use our “Quick Check Visa Tool” to see the processing times for your destination country/ We can help with your US Passport Renewal in as little as one day! For more information, please visit our Passport section.
What is the easiest way to check the status of my order?
To check your order status, please log in to the “A1 Visa client portal” with your registered email address and password, and you can check the current order status and order history.
Can I get a copy of the invoice?
Log in to the “A1 Visa client portal” to view and download your invoice.
How do I know what documents to submit with the application?
You can view your customized checklist of documents in your A1 Visas client portal once you place an order and make the payment online.
Once I place an order online, how long does it take to receive my login information?
Once you place an order online, please check your registered email for the login information. It takes less than 15 minutes to receive the login information. Please call our office if you haven’t received the information after 15 minutes.